Consumer Health Data Privacy Notice

BETURR Consumer Health Data Privacy Notice

Additional disclosures for protected body, performance, and physical-status information

Version 4.0 | Effective date: August 13, 2026

1. Scope and Purpose

This Consumer Health Data Privacy Notice applies when information processed through BETURR is “consumer health data” or a similar protected category under an applicable state law. BETURR is designed for athletic scheduling, memberships, training programs, performance tracking, and coaching—not medical diagnosis or treatment. Sports-performance information may nevertheless receive additional legal protection in some jurisdictions.

2. Consumer Health Data We May Process

Depending on how a Facility configures and uses BETURR, covered information may include height, weight or body-weight history, sprint time, exit velocity, bat speed, throwing velocity, strength or lifting measurements, workout completion, performance trends, physical-limitation information voluntarily entered in a note or message, and inferences generated from those measurements.

BETURR is not intended for medical records, diagnoses, prescriptions, treatment plans, rehabilitation protocols, insurance information, or HIPAA protected health information. Facilities and users must not enter those categories unless Coaches Connect has expressly enabled and approved a compliant feature for that purpose.

3. Sources

We may receive covered information directly from an athlete or parent; from a Facility owner, coach, or authorized staff member; from workout completion and app activity; from Facility-authorized CSV imports or sports-performance equipment and integrations; and from calculations or trends generated from permitted measurements.

4. Purposes of Processing

We process covered information to provide the consumer-requested training and performance-tracking service; display measurements and progress; assign, draft, review, and adjust training programs; support authorized coaches and Facilities; operate, secure, troubleshoot, and improve BETURR as permitted by law; comply with law; and protect legal rights. We do not use consumer health data for targeted advertising.

5. Categories of Consumer Health Data Shared and Recipients

Categories of consumer health data shared may include body or performance measurements, workout and training records, performance trends or inferences, and the account identifiers reasonably necessary to associate those records with the correct athlete. Covered information may be made available to the Facility and its authorized coaches or staff; to the athlete and authorized parent or guardian; and to processors that support BETURR. Supabase and Vercel may host or transmit covered account and performance data as part of Platform infrastructure. Anthropic may receive the limited age and aggregated performance information described below when AI-assisted drafting is enabled and permitted. Resend generally receives contact and delivery information rather than body or performance measurements, and Stripe generally receives payment and transaction data rather than body or performance measurements. No separate Coaches Connect affiliate is currently intended to receive consumer health data; if that changes, the applicable specific affiliate will be identified in an updated Notice before sharing where required.

For children under 13, BETURR is designed not to intentionally send the child’s name, email, date of birth, payment information, waiver, or message history to Anthropic for AI drafting. After required parental consent, a generic athlete label, age, and limited aggregated performance information may be used where the AI feature is enabled and the processing is permitted.

A Facility may configure optional integrations or webhooks. The Facility is responsible for ensuring it has authority to send covered information to its selected destination and for providing any separate notice or consent required for the Facility’s independent use of that destination.

6. Sale, Advertising, and Geofencing

Coaches Connect does not sell consumer health data. We do not use consumer health data for cross-context behavioral advertising, and we do not use geofencing around health-care facilities for purposes prohibited by applicable consumer-health-data law.

7. Consent

Where affirmative consent is required for collection or sharing, Coaches Connect or the applicable Facility will request the required consent before the covered processing. Consent will be specific to the disclosed purpose and will not be inferred solely from acceptance of general Terms when applicable law requires separate consent. Coaches Connect does not sell consumer health data.

8. Consumer Rights

Where applicable, a consumer may request confirmation of whether consumer health data is collected, shared, or sold; access covered information; receive information about third parties or affiliates to which it was shared or sold; withdraw consent; request deletion; and appeal a denial. A parent or legal guardian may exercise rights for a child where permitted. We may reasonably verify identity and authority before acting.

For Washington-covered requests, we will respond without undue delay and generally within 45 days after receipt, subject to one permitted extension when reasonably necessary. A verified deletion request will be propagated to processors and other recipients as required by applicable law. Deletion from archived or backup systems may take additional time where legally permitted, including up to six months where Washington law allows that delay.

9. How to Submit a Request or Appeal

Email support@coachesconnectllc.com with the subject “Consumer Health Data Request” and include your name, account email, Facility, athlete name if applicable, the request you are making, and enough information for us to verify identity or authority. You may also use https://beturrapp.com/account-deletion. To appeal a denied request, reply to the decision with the subject “Privacy Appeal” and explain why you believe it should be reconsidered.

10. Retention and Security

Covered information is retained only as long as reasonably necessary for the training, account, security, legal, or other disclosed purpose and is managed under documented retention schedules. Coaches Connect uses safeguards designed to protect covered information, including access controls, tenant separation, authentication, encrypted transmission, provider-supported encryption at rest, logging, and restricted provider access. No system can guarantee absolute security.

11. Changes

We may update this Notice to reflect legal, product, provider, or processing changes. If a change requires new consent, the newly covered processing will not occur until the required consent is obtained.

12. Contact

Coaches Connect LLC4539 N 22nd St Ste N, Phoenix, AZ 85016, USAEmail: support@coachesconnectllc.comPrivacy/COPPA telephone: (602) 806-8796